7wg Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction

7wg (https://7wg.wine) is an internationally licensed online betting and gaming platform. This Privacy Policy applies to the 7wg website, mobile app, and all related services.

We believe your privacy is a fundamental right. That is why, from the moment you register with 7wg, protecting every piece of your personal data is our top priority. Reading this Privacy Policy will give you a clear picture of what we do — and do not do — with your information.

By using 7wg's services, you are considered to have agreed to this Privacy Policy. If you do not agree, please do not use our services or create an account.

2. Information We Collect

7wg only collects information that is genuinely necessary to provide its services. The categories of data we collect are outlined below:

3. How We Collect Information

7wg collects information through various methods. You have the right to know about each one:

• Directly from you: You provide this information directly when completing registration, KYC verification, deposit, and withdrawal forms.
• Automatic Collection: While you use 7wg, our system automatically records your device, browser, and usage patterns.
• Cookies & Tracking: Behavioral data is collected through cookies and similar technologies while browsing the website.
• From Third Parties: Certain information may be verified through payment providers (Mobile Banking, Nagad) and identity verification services.
• Public Sources: Publicly available information may be checked as needed to prevent fraud or money laundering.

4. How We Use Your Information

7wg uses collected data only for lawful and specific purposes. We never use your information unnecessarily:

• Account management: Your data is used to create, verify, and manage your 7wg account.
• Transaction Processing: To securely process deposits, withdrawals, and other financial transactions.
• KYC and AML compliance: To verify identity and ensure anti-money laundering compliance in accordance with international law.
• Service Improvement: Behavioral data is analyzed to enhance and personalize your gaming experience.
• Promotional Communications: To inform you about offers, bonuses, and new features — but only with your consent.
• Security Assurance: To prevent fraud, hacking, and unauthorized access.
• Legal obligations: Data is used where necessary to meet legal requirements from regulatory authorities.
• Customer Support: To assist with your complaints, queries, and issue resolution.

5. Do We Share Your Information?

The most important thing about 7wg's Privacy Policy is this — we never sell your data. However, limited information may be shared in specific circumstances:

• Payment Providers: Information is shared with payment gateways such as Mobile Banking, Nagad, or Rocket as needed to process transactions.
• KYC service providers: With licensed third-party providers for identity verification purposes.
• Law enforcement agencies: With government authorities pursuant to court orders or legal requirements.
• Game Software Providers: Shared with technology partners on a limited basis to support game operations.
• Business Transfer: If 7wg is ever merged or acquired, relevant data may be transferred as part of that process.

6. Data Security Measures

7wg uses industry-leading technology to keep your data secure. Our security framework operates on the following layers:

• SSL/TLS 256-bit encryption: All communication on the website and app is fully encrypted. No one can intercept your data in transit.
• Secure Server Infrastructure: 7wg servers are housed in industry-standard data centres with both physical and digital security in place.
• Two-Factor Verification (2FA): You can enable 2FA to add an extra layer of security to your account.
• Regular Security Audits: Independent security experts regularly audit 7wg's systems.
• Access controls: Only authorized personnel have access to your data, and only to the extent necessary.
• Data Masking: Sensitive information (such as payment details) is masked within internal systems.

Please keep in mind — no system on the internet can guarantee 100% security. That's why we encourage you to use a strong password and never share it with anyone.

7. Cookies & Tracking Technologies

7wg uses cookies and similar technologies to improve the usability of its website and app. Cookies are small text files stored in your browser.

• Essential cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
• Performance Cookies: To understand which parts of the site are most used. These can be disabled.
• Functional Cookies: To remember your language, region, and preferences.
• Analytics Cookies: To analyze overall usage patterns and improve our services.

You can disable non-essential cookies through your browser settings. However, some features may not function properly if you do.

8. Data Retention Period

7wg does not retain your data indefinitely. Specific retention periods are defined for each type of information:

• Account information: For the duration the account is active and up to 5 years after closure.
• Financial transaction data: Up to 7 years as required by legal obligations.
• KYC documents: Up to 5 years after account closure for legal compliance.
• Gaming Logs: Up to 3 years.
• Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.
• Communication & Complaint Records: Up to 3 years.

After the designated retention period, data is securely deleted or anonymized.

9. Your Privacy Rights

As a 7wg user, you have the following rights over your own data:

• Right to access: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information we hold about you.
• Right to Erasure: Under certain circumstances, you may request the deletion of your data (unless retention is required by law).
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Portability: You can request a copy of your data in a structured format.
• Right to object: You can opt out of marketing communications at any time.
• Withdrawal of Consent: You may withdraw consent for any data use you previously agreed to.

To exercise these rights, email the 7wg support team: [email protected]. We will respond within 30 days.

10. Protection of Minors' Data

7wg is for users aged 18 and above only. We do not knowingly collect personal data from minors.

• Date of birth is verified at the time of registration.
• If evidence is found that a minor's data has been collected, it will be deleted immediately.
• The account may be closed and the relevant authorities notified.

If you become aware of a minor using 7wg, please contact us immediately.

11. Changes to the Privacy Policy

7wg may update this Privacy Policy from time to time. When significant changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Registered users will be notified in advance by email.
• For significant changes, a popup notification will be shown at login.

Continued use of 7wg after any changes will be considered acceptance of the updated privacy policy.

12. Contact Us

For any questions, concerns, or requests regarding this privacy policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: Chat icon at the bottom right corner of the website.
• Response times: 24–48 hours by email, an average of 3 minutes via live chat.